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Council is currently updating our Strategic Plan
Understanding the 2018-2022 Plan
The Town of Whitchurch-Stouffville’s Strategic Plan for 2018-2022 reflects Council’s vision for an ambitious, yet realistic approach to establishing a foundation for future progress and sustainable growth. The Plan clearly identifies strategic priorities and supports management and staff in the development of departmental business plans that will guide operations and service delivery.
The development and refinement of this plan has considered both resident values and priorities as well as best practices in municipal good governance.
Pillar 1. Financial Sustainability: Expanding the tax base through a growing, diversified economy:
- Capital financing and debt strategy
- New revenue sources: grant funding, community contributions toward major capital expenditures, sponsorships of programs
- Invest in budget systems (process enhancement)
Pillar 2. Expanding the tax base through a growing, diversified economy: Building and maintaining a tax base that supports the highest quality program and service delivery.
- Focus on servicing and development of Provincially Significant Employment Zones
- Update the Economic Development strategy and continue to attract businesses to locate in WS
- Identify expansion areas for Industrial / Commercial growth
Pillar 3. Service Excellence: Supporting a collaborative, timely, customer-focused approach to operations that enhances efficiency, effectiveness, and customer satisfaction.
- Creating a positive culture, with sense of accountability and empowerment
- Create an employee attraction strategy to get the best available people
- Complete staff and customer surveys
- Create service-driven policies and procedures / streamline processes
- Create and implement employee development plans
Pillar 4. Asset planning, maintenance and development: Successful stewardship of the infrastructure and facilities required to support a growing community and vibrant economy
- Address / plan for maintenance of existing assets & infrastructure; Create new infrastructure
- Focus on continuous improvement of the asset register for asset management planning
Not just a Hashtag
In 2017, I met a leader named Jeff who asked me a simple question that would change the way I see the world
and how I lead in life and as your Mayor.